> ## Documentation Index
> Fetch the complete documentation index at: https://docs.layz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about layZ plans, features, downloads, editor, Workflows, MCP, ChatGPT, Claude, Cursor, storage, and Shorts.

## Product

> [accordion] What is layZ?
>
> An all-in-one Shorts toolkit: downloader, watermark/text remover, enhancer, workflows, AI video editor, media library, and MCP. See [What is layZ?](https://docs.layz.ai/guides/what-is-layz.md).

> [accordion] Is there a free plan?
>
> No. layZ requires Starter, Creator, or Pro. Without a subscription you can open Home and Settings; everything else shows upgrade.

> [accordion] Which platforms can I download?
>
> TikTok, YouTube, Instagram, X, and more listed on the [Video Downloader](https://docs.layz.ai/tools/video-downloader.md) page. Public URLs only.

> [accordion] Can ChatGPT / Claude / Cursor make videos?
>
> Yes, after [Connect AI](https://docs.layz.ai/mcp/overview.md). See the ChatGPT, Claude, and Cursor how-tos.

## Editor

> [accordion] Does layZ have captions?
>
> Yes. Auto, manual, upload, translate, and export. See [Captions](https://docs.layz.ai/video-editor/captions.md).

> [accordion] Can I add stickers and motion graphics?
>
> Yes. See [Graphics and stickers](https://docs.layz.ai/video-editor/graphics-and-stickers.md).

> [accordion] Can I use green screen?
>
> Yes. Chroma key controls live in Properties. See [Properties and transform](https://docs.layz.ai/video-editor/properties-and-transform.md).

> [accordion] Can I save versions?
>
> Yes. See [Markers, versions, and timelines](https://docs.layz.ai/video-editor/markers-versions-sequences.md).

## Files and plans

> [accordion] Where did my workflow files go?
>
> Likely past retention. See [Billing and credits](https://docs.layz.ai/account/billing-and-credits.md) and [Run history](https://docs.layz.ai/workflows/run-history.md).

> [accordion] Why can’t I upload?
>
> You may be over cloud editor storage. Delete unused media or upgrade.

## Support

Discord: [invite](https://discord.com/invite/zqZRKEDAC2) · Email: [support@layz.ai](mailto:support@layz.ai)


## Related topics

- [Video Downloader](https://docs.layz.ai/tools/video-downloader.md)
- [Video and image enhancer](https://docs.layz.ai/tools/video-image-enhancer.md)
- [Effects, filters, and adjustment](https://docs.layz.ai/video-editor/effects-filters-adjustment.md)
- [Export a video](https://docs.layz.ai/video-editor/export.md)
- [Graphics and stickers](https://docs.layz.ai/video-editor/graphics-and-stickers.md)


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