I only see an upgrade screen
layZ has no free plan. Without an active Starter, Creator, or Pro subscription you can open Home and Settings only. Subscribe from Upgrade or Pricing.Insufficient credits
- Check the credit ring in the header
- Buy a pack or upgrade
- Wait for the monthly refill on the next billing date
Download will not resolve
- Confirm the post is public
- Try the original platform share URL
- Retry later if the platform rate-limits
- Upload a local file instead via workflow upload or MCP
layz_request_upload
Text remover or enhancer stuck / queued
- Check concurrent job cap (1 / 3 / 6)
- Leave the page open or reconnect later; jobs continue server-side
- If the job fails, credits should refund; retry with a smaller file
Export refused (429 / concurrent limit)
Wait for other GPU jobs to finish or upgrade for a higher concurrency cap. Pro gets priority queueing.MCP client cannot connect
- Confirm paid plan
- Create a fresh connection under Settings → Connections
- Complete OAuth consent in the browser
- Revoke old tokens and reconnect
- Verify the client points at the layZ MCP URL from the Connect AI dialog
Agent cannot open my editor project
- Click Save in the web editor
- Retry
layz_open_editor_project - If you had local unsaved changes, choose save or discard, then reopen